Personal Injury Case Manager

This is a full-time in office position; candidates must be reliable and able to commute to Lombard, Illinois.

Position Overview:

Atlas Consumer Law, a cutting-edge law firm specializing in consumer protection and employment law, is preparing to launch a personal injury litigation practice in the third quarter of 2025. We are seeking a highly organized, detail-oriented, and experienced Personal Injury Case Manager to join our team.

This role offers a unique opportunity to lead the implementation of the Personal Injury Division, with a mission to protect the vulnerable and empower the oppressed. As a Personal Injury Case Manager, you will oversee cases from intake to settlement, working closely with attorneys, clients, medical providers, and insurance companies.

The ideal candidate has experience handling personal injury claims, strong communication skills, and the ability to multitask in a fast-paced environment. If you thrive in a dynamic legal setting and are passionate about advocating for clients, we encourage you to apply.

About Us:

Atlas Law Center is a dynamic, purpose-driven firm transforming the legal industry with advanced technology and unwavering dedication to client care. Guided by our mission and core values—Dedication, Innovation, Compassion, and Excellence, we are committed to delivering justice while fostering a collaborative and inclusive team culture.

Consumer Protection Leadership: According to the Lex Machina Consumer Protection Litigation Report (2024), Atlas has been a leader in consumer protection litigation, filing over 1,230 cases across 38 districts from 2021 to 2023.
Employment Practice Excellence: Launched in 2021, our Employment Practice quickly became the largest field in the Midwest, providing advocacy for aggrieved individuals and delivering exceptional outcomes.
Advanced Technology Leadership: Atlas leverages cutting-edge tools like the Albert Project, an AI-based process designed to compete with the sophisticated AI technologies employed by our clients’ adversaries, alongside Lexis Plus AI and other innovative platforms. These tools empower our team to stay ahead in efficiency, precision, and deliver superior client outcomes.
AI for Democratization: The principles at Atlas are heavily invested in artificial intelligence, seeing its full utilization as a democratizing factor in the field of law. This commitment ensures greater accessibility to justice for the often neglected and underserved.
Thought Leadership: The firm’s leadership is recognized as thought leaders in the legal technology space, shaping how AI is leveraged to transform the industry and improve outcomes for clients.
Ambitious Growth Trajectory: By 2027, Atlas aims to double its revenue to $50 million annually, becoming a national leader in consumer and employment law, with the Personal Injury Litigation Practice launching in the third quarter of 2025.

Atlas is currently operating as a fully remote firm; however, expanding the operations arm, including financial management, at our main office in Lombard is a critical component of this initiative.

Core Values in Action:

Dedication

A steadfast commitment to justice, success, and growth—always going the extra mile to protect the rights of clients and nurture team development. At Atlas, Dedication means:

Fighting tirelessly for vulnerable clients facing predatory debt collection or employment discrimination.
Investing in the development of team members through mentorship and training programs that enhance their skills and career growth.
Ensuring every case, from intake to resolution, receives the attention and care it deserves, even in the most complex legal battles.

Innovation

Bold creativity and forward-thinking strategies that set new standards for efficiency and service. At Atlas, Innovation means:

Leading the legal industry by integrating cutting-edge artificial intelligence tools, such as the Albert Project, to streamline workflows and deliver faster results for clients.
Continuously refining operational processes using Lean principles to eliminate inefficiencies and maximize value.
Anticipating shifts in client needs and legal landscapes, such as launching a Personal Injury Litigation practice, to stay ahead of the curve.

Compassion

Empathy and respect in every interaction, fostering trust and understanding with clients and colleagues alike. At Atlas, Compassion means:

Listening to clients’ personal stories with patience and care, ensuring they feel heard and valued throughout their legal journey.
Creating an inclusive workplace culture that prioritizes the well-being of employees and supports their growth both professionally and personally.
Addressing challenges with empathy, finding solutions that honor the dignity of everyone involved.

Excellence

Holding ourselves to the highest standards of professionalism, accountability, and performance. At Atlas, Excellence means:

Consistently achieving successful outcomes for clients while upholding the highest ethical standards in every case.
Maintaining operational integrity by rigorously monitoring metrics and implementing systems that ensure team accountability and performance.
Delivering on ambitious goals, such as achieving $30 million in annual revenue by 2025 and broadening our impact through new practice areas.

Key Responsibilities:

Lead the Development of the Personal Injury Division: Partner with firm leadership to build the division from the ground up, including establishing operational procedures, policies, and staffing structures to ensure long-term success.
Align with Marketing for Growth: Work closely with the Marketing team to shape and execute a client acquisition strategy that drives high-quality case intake and business expansion.
Strategic Case Management: Oversee and manage a portfolio of personal injury cases, ensuring efficient progression from intake to resolution while optimizing case outcomes.
Client Advocacy & Communication: Serve as the primary client liaison, providing proactive updates, answering inquiries, and ensuring a positive client experience.
Medical & Evidence Coordination: Secure and analyzing medical records, police reports, and key documentation to support case development. Maintain communication with medical providers to track treatment progress.
Settlement & Negotiation Leadership: Assist in negotiating optimal settlements with insurance adjusters, maximizing client compensation while ensuring fair and efficient resolutions.
Legal Documentation & Case Preparation: Draft persuasive demand letters, settlement summaries, and other essential case documents under attorney supervision.
Litigation Coordination & Support: Partner with attorneys on litigation-bound cases, facilitating depositions, court schedules, and trial preparations.
Case Strategy & Analysis: Collaborate with attorneys to develop winning case strategies, assess legal challenges, and maintain compliance with critical deadlines.
AI-Driven Process Optimization: Leverage AI-powered tools to enhance case management efficiency, streamline document review, automate routine communications, and improve client interactions. Work with technology specialists to integrate AI solutions into workflows for better case tracking, predictive analytics, and improved legal strategies

Education, Experience and Skills Required:

High school diploma or equivalent (bachelor’s degree or paralegal certification preferred).
Minimum 3 years of experience in personal injury case management, claims handling, or legal support.
Experience handling pre-litigation and/or litigation personal injury cases.

Essential Capabilities:

Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a team environment.
Proficiency in case management software and Microsoft Office Suite.
Familiarity with medical terminology and insurance claims processes.
Bilingual (English/Spanish).

Average Salary Range:

Mid-Level (3-5 years): $55,000 – $70,000 per year

Experience (5+ years): $70,000 – $90,000+ per year

This role is eligible for a performance-based bonus tied to the successful implementation and growth of the PI division. Incentives will be awarded based on achieving key business development relationships, driving expansion, and scaling the division over time.

How to Apply:

Interested in joining our team?

Please send a cover letter explaining why your background is a strong fit for the position and how your values align with our company culture. Be sure to include an updated résumé and send both to: resume@sulaimanlaw.com